From cashier to account

FreshBet Payments
Deposits, withdrawals and KYC

Cards, e-wallets, bank transfers and crypto. Find the payment information you need and prepare for verification.

Graphite payment card and three currency-inspired coins
01 / Banking options

Cards, wallets, transfers and crypto

The Cashier includes bank cards, e-wallets and cryptocurrency wallets. Deposits start from £10 for cards and e-wallets, and £20 for cryptocurrency. The general minimum withdrawal is £20; bank transfers have a separate £50 minimum in the payment table.

Withdrawals must use the same method as the deposit. The casino does not charge a commission. Payment-provider or network charges, where applicable, are separate from a casino fee.

02 / Payment comparison

Payments, Crypto & Withdrawal Limits

Payments, Crypto & Withdrawal Limits
MethodMin DepositMin WithdrawalProcessing TimeLimits
Visa, Mastercard£10£201-3 business days£7,500 per week
Skrill, Neteller, Revolut£10Not specified24-72 hoursNot specified
Bank Transfer, SEPA£10£505-8 business daysNot specified
BTC, ETH, LTC, USDT, XRP£20Not specifiedUp to 24 hoursNot specified
AstroPay, Paysafecard£10Deposit onlyInstant£15,000 per month
04 / Account limits

Weekly, monthly and VIP limits

Standard weekly limit
£7,500
Standard monthly limit
£15,000
Higher VIP monthly limit
Up to £25,000

The higher monthly limit is linked to VIP status. Check the limit applicable to your account and the payment-method minimum before requesting a withdrawal.

Explore the VIP programme
05 / Understanding timing

Two stages before a payment arrives

Account review

The casino reviews the withdrawal and any required identity or payment checks. Pending documents and active bonus conditions can delay approval.

Payment transfer

After a payment is sent, the bank, wallet or blockchain processes it. The table gives method estimates; a provider transfer and an internal review are separate stages.

The exact split between internal processing and transfer time is not specified. Avoid treating one general estimate as a guaranteed total for every method.

06 / KYC preparation

Before the first withdrawal

Identity verification is mandatory before the first withdrawal. The casino may also request checks after profile changes or a large one-off transaction.

Prepare a scanned identity document, a utility bill no older than three months and the requested screenshot or confirmation of your payment method. Withdrawals remain on hold while the checks are completed. Unclear photographs or missing documents can delay the process.

Prepare for account verification

0 of 5 ready

Tick each step as you prepare. This checklist does not upload or submit documents.

07 / Common situations

Understand a withdrawal delay

Separate account review from transfer time

Check whether the withdrawal is still awaiting approval or has been sent. Compare the payment method’s estimate and contact casino support if that window has passed.

08 / Casino support

Get help with an account

For account-specific questions, use casino live chat or email [email protected]. Keep identity documents inside the casino’s designated secure verification process; this website does not collect them.