Operator and player support

FreshBet Licence & Safety
UK regulatory information

Operator details, licensing and account protection, with practical information about limits and support.

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01 / Operator & licence

Ryker B.V. and the Curaçao licence

FreshBet is operated by Ryker B.V., registered in Curaçao under company number 154186. The regulator’s certificate for freshbet.com identifies licence OGL/2024/1800/1049, granted on 14 August 2024.

Licence details

Curaçao

Operator
Ryker B.V.
Company number
154186
Licence number
OGL/2024/1800/1049
Certificate authority
Curaçao Gaming Authority
Domain on certificate
freshbet.com
Certificate status
Active
View the regulator’s certificate
02 / British consumers

Curaçao and UK regulation

A Curaçao licence does not by itself establish authorisation to provide remote gambling to consumers in Great Britain. UK-facing remote gambling businesses require the relevant Gambling Commission licence.

The protections and routes for complaints associated with British licensing should not be assumed to apply to an offshore-licensed service. Read the operator’s dispute and account terms before using the service.

UK Gambling Commission guidance
03 / Self-exclusion

GAMSTOP and account controls

GAMSTOP covers participating gambling websites and apps licensed in Great Britain. A Curaçao licence does not establish participation in that scheme. Do not use another service to bypass an existing self-exclusion.

Within a FreshBet account, users can set deposit limits, establish a loss threshold, take a break or request self-exclusion. Check the scope and duration of a restriction before applying it.

04 / Account protection

Keep account details secure

A unique password

Use a password that is different from those used elsewhere. Never share one-time codes or account access.

Verification documents

Provide clear documents through the casino’s designated secure process. This website does not request or accept identity uploads.

Payment ownership

Review account details and payment-method ownership before submitting a withdrawal request.

05 / Safer-gambling tools

Set boundaries before playing

Deposit limits

Choose a spending boundary that fits your own circumstances. A limit is a ceiling, not a target.

Loss limits

A loss threshold can help define when to stop. Do not increase spending in an attempt to recover losses.

Time-outs

A time-out pauses activity for a chosen period. Stepping away is an option whenever gambling stops feeling manageable.

Self-exclusion

Self-exclusion creates a stronger restriction on account access. Contact the operator and appropriate support services for guidance on scope.

06 / Support resources

Independent help and information

GamCare

Free information and support for people affected by gambling.
Visit GamCare ↗

GAMSTOP

Information about self-exclusion from participating British-licensed gambling services.
Visit GAMSTOP ↗